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Information for Interested Landlords

Welcome to the Rent Supplement Program. Thank you for visiting this page to learn more about how the program works and how it could benefit you.

Benefits to Landlords

Rent Supplement Guide for Landlords (PDF file)

There are a number of benefits to participating in this program including:

  • Vacancy loss protection – When someone moves out of a rent supplement unit, we cover any lost revenue until the new tenant moves in.*
  • Reduced marketing costs – we do the work for you. We can eliminate the cost and time you spend advertising a vacant unit. Our staff will send you referrals for your vacant units. Individuals referred through the program will contact you directly to set up a meeting to view the unit.
  • Tenant Support – Rent Supplement staff work with you and your tenants to support a successful tenancy.
  • Provincial Wide Arrears Database - Any tenant receiving a rent supplement that leaves owing money to their landlord will have their name added to the Province Wide Arrears database. The Housing Services Act (2011) Reg. 367/11.s.26, requires that anyone owing money to a social housing provider is not eligible to receive rent-geared-to-income subsidy, or be on a waiting list for social housing anywhere in Ontario, unless all monies owing have been paid in full or a satisfactory repayment has been made and is followed.* It provides an additional method of collection for landlords participating in the Rent Supplement Program - this is not available in the private market .
* Vacancy loss prevention and payments for damages and arrears subject to certain conditions as described in the Rent Supplement Agreement you sign with Halton Region.

Calculation of Rent Supplement

There are two options for how a tenant’s rent is subsidized:
  1. The tenant’s portion of the rent is calculated based on their income and the difference between the tenant’s portion and the market rent for the unit is paid directly to the landlord by Halton Region.
  2. A set monthly housing allowance is paid directly to the landlord to reduce the overall rent for the tenant.
Tenants are responsible to pay their rent portion directly to their landlord. All rent supplement payments are issued by direct deposit. A direct deposit application must be provided at the same an agreement is executed.

How to Apply

Application form for Landlords (PDF file)
Direct Deposit Form (PDF file) 
Rent Supplement Process for Filling a Vacancy (Information) (PDF file)

Once your application is received, Regional staff will meet with you and review the project details with you to ensure the property is clean, fit for habitation and meets all applicable codes and other standards.

Rent Supplement Agreement

As a participating landlord you will be asked to enter into a Rent Supplement Agreement with the Region. The agreement has the following features:
  • The obligations of Halton Region and the Landlord
  • A schedule listing the units under the agreement and the approved rent
  • A schedule describing acceptable building and unit standards
  • A description of the process for selection of tenants for rent supplement units
  • How payments are issued when a unit becomes vacant
  • How market rent increases are administered during the agreement
  • What happens to tenants if the agreement is terminated by either party

Note: You can withdraw from the program at any time with 90 days notice

Landlord/Tenant and the Rent Supplement Program

  • Tenants who move into a rent supplement unit will enter into a lease agreement with the landlord.  A normal landlord-tenant relationship exists. Under this agreement tenants and landlords follow the rules and regulations according to their lease and the Residential Tenancies Act (external link).
  • Separate from the lease with the landlord, the tenant enters into a Rent Supplement agreement with Halton Region
  • for their subsidy which includes a calculation based on their income to determine the amount of their subsidy. Any change in household income will result in an adjustment to the subsidy. Landlords will be notified of any changes.
  • Approval for a rent supplement unit is dependent on eligibility for subsidy as well as approval from the landlord for occupancy.
  • Tenants must make their portion of the rent payment directly to the landlord.
  • Any routine questions related to rent payments, repairs and maintenance of the unit; noise etc. should be directed to the landlord.


Rent Supplement tenancies are governed by The Residential Tenancies Act (RTA), 2006 (external link). Information about the RTA can be found at (external link) or by calling toll free 1-866-342-6153.

The Landlord and Tenant Board website provides a number of forms (external link) for landlords to use for various purposes under the RTA.

Eligibility for a Rent-Geared-To-Income subsidy is governed by the Housing Services Act (HSA), 2011 (external link).

All information relating to rent supplement tenants that is provided to, collected or maintained by Halton Region’s Rent Supplement Program is subject to the provisions of the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) (external link).

Additional Resources

Landlord and Tenant Board (external link)
Ontario Non-Profit Housing Corporation (ONPHA) (external link)