1151 Bronte Road, Oakville
Ontario, Canada, L6M 3L1
Phone: Dial 311 or
Toll free: 1-866-442-5866
Email Halton Region
Weather patterns are changing. Average temperatures and rainfalls in Canada have increased over the past 60 years, resulting in more extreme weather, such as severe storms and floods. These weather events increase the risk for basement flooding.
Halton Region's first priority is resident safety, and we have information and support services to help homeowners be prepared for potential flooding and learn what they can do to protect themselves, their families and their homes.
Following severe weather events in 2014, including the August 4 rain storm that resulted in thousands of
flooded basements in Burlington homes, Halton Region commissioned a comprehensive study to identify actions that can be taken to reduce the risk of future flooding
from sanitary sewer backup Region wide. The study is well underway.
Learn more and sign up to receive study updates and findings.
If you have experienced flooding from a sanitary sewer backup, you may qualify for financial assistance
from Halton Region. The Region currently provides 2 programs to help support residents who have experienced flooding due to
sanitary sewer back-up. These programs include:
If your basement has flooded due to a sanitary sewer back-up, you may qualify for financial assistance in the amount of $1,000. This grant can help residents to either offset the cost of a deductible on their personal home insurance or help with flood-related clean-up costs.
If you have experienced a sewer back-up and you are interested in applying for this program, please dial 311. Once your information has been received, a Regional employee will be sent to your home as soon as possible to assess the flood damage to your home. Upon confirming that the basement flooding was due to a sanitary sewer backup, the Regional staff will provide the homeowner with an Ex-Gratia Grant From to fill out and submit to the Region.
Once the form has been received by the Region, the $1,000 cheque will be processed and mailed back to the homeowner. This may take 4-6 weeks.
Entering a wet basement could be hazardous! Protect your health and safety and that of your loved ones. Before you enter your basement, consider the following:
Please visit our After The Flood page to make certain that the cleanup and repair of your home is performed in a safe and healthy manner.
Halton Region monitors the quality of our drinking water 24/7. Municipal drinking water is safe following the storm, but if you have concerns, please dial 311.
If you have been without power for an extended period of time, the safety of your food may be compromised. Learn more about food safety and safe water during a power outage.
Your insurance company can provide you with immediate advice on any standard clean-up procedures, contractors to call, and claim procedures. Tips and precautions for cleaning up after the flood can be found at After The Flood.
For problems or questions regarding this site, please email Halton
or dial 311 or 905-825-6000
Toll free 1-866-4HALTON (1-866-442-5866) | TTY: 905-827-9833
Halton Region is composed of
the City of Burlington,
the Town of Halton Hills,
the Town of Milton,
and the Town of Oakville .