Connecting People and Services

Halton Region Strategic Action Plan 2015 – 2018: Shaping Halton’s Future

The Region provides a wide range of important services to Halton residents. Ensuring all residents have easy access to the services they require is a high priority. It is essential that Halton’s programs continue to respond to the changing demographics and diversity of Halton residents and that the nonprofit sector be engaged to expand services available particularly to Halton’s vulnerable population.

Priorities Measures & Outcomes
Deliver new affordable and assisted housing opportunities
  • 30% affordable housing in new developments
  • 360 new assisted housing opportunities
  • $2 million invested to increase capacity to prevent and address
Support the health and well-being of all Halton Residents
  • Response time targets for Paramedic Services achieved annually
  • Community Investment Fund increased
  • 140 new licensed child care spaces
  • Halton Region Older Adult Plan implemented
  • Immunization rates among school age children in Halton increased
  • 100% compliance rating for all drinking water facilities
Deliver integrated client-centered human services
  • ‘One-window’ access for human services implemented
  • Coordinated responses to high risk situations across Halton increased from 70-300 annually


Deliver new affordable and assisted housing opportunities

  • Deliver affordable rental and low-income ownership housing solutions
  • Increase the number of assisted housing units available in partnership with Federal and Provincial Governments, nonprofit and the private sector
  • Enhance Halton’s capacity to prevent and address homelessness

Support the health and wellbeing of all Halton residents

  • Increase investment to the Community Investment Fund to support the non-profit sector
  • Promote good mental health in the community
  • Advocate for better access to mental health services
  • Increase the number of licensed child care spaces, including special needs spaces, and promote the benefit of licensed child care to Halton parents
  • Promote the high quality of Halton’s drinking water
  • Promote public health priorities with a focus on childhood obesity, active living, substance use, injury prevention and the protection of air quality
  • Advocate in partnership with other Paramedic Services to the Province in order to improve the operations of the Communications Centre to improve Paramedic response times
  • Work with local hospitals, Local Health Integration Networks and the Province to reduce delays at the hospital emergency wards which reduces availability of Paramedics for community response
  • Finalize and implement the Paramedic Master Plan
  • Improve access to sufficient, safe and nutritious food in partnership with Halton’s non-profit and community organizations
  • Provide equitable services for all residents by updating program plans to reflect the impacts of growth and the Region’s changing demographics
  • Review the scope and operations of the Region’s Long-Term Care Homes

Deliver integrated client-centered human services

  • Develop a ‘one-window’ approach where residents can navigate the Region’s human services available using multiple channels (online, in-person, by phone)
  • Implement coordinated case management for the Region’s human services to ensure simplified access to multiple services
  • Improve coordination and collaboration with community partners to support integrated service delivery
  • Expand connections to other governments and partners through 311 and
  • Improve the accessibility of services including streamlining eligibility criteria
  • Implement a coordinated approach to respond to high risk individuals and families in partnership with Halton Regional Police Services