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Child Care Subsidy - Frequently Asked Questions

What is Child care subsidy?

Child care subsidy helps with the cost of licensed child care. It is available to families of children from birth to 12 years of age in licensed child care programs.

Call the Child Care Directory and Information Line at 905-875-0235 or visit them on the web at (external link) for child care options close to your home or preferred location.

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Who can get child care subsidy?

You can get child care subsidy if you are:
  • Living in Halton; and
  • Working, attending school or a training program; and
  • Eligible financially ($) for child care subsidy.
    This means we need to check your income. You must complete an Income Test to find out if you qualify. You will be asked to bring copies of your most recent:

NOTE: You must file your taxes on time

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How do I apply?

  1. Complete the online form or call 311. If you submit the online form, you will receive an email confirmation.
  2. A Halton Region Children's Services Intake Worker will call you within 3 to 5 business days to discuss your application. It is helpful to have your Notice of Assessment or your Canada Child Benefit information available for this call.
  3. If it appears that you may be eligible for child care subsidy, Children’s Services will mail you a letter outlining all the documents you need to complete to continue the application process.
  4. Send all required documents. Your application is considered incomplete until all the documentation has been received.
  5. You will receive a confirmation email from Children’s Service confirming the submission of your documents and outlining the next steps in the application process.

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Am I eligible? Do I qualify?

  • We will use Line 236 of your most recent Notice of Assessment to determine if you qualify for child care subsidy.
  • This means that you must file an income tax return to apply for child care subsidy. 
  • Child care subsidy calculator

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What if my child has a disability or special need?

Parents of children with special needs may be eligible for child care subsidy for children under 13 years of age.

Call Halton Region by dialing 311 or 905-825-6000, and ask for services for children with special needs.

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What If I don’t speak or read English? Are interpreters available?

  • When you call, let the Intake staff on the phone know that you need an interpreter.
  • We will get and pay for an interpreter for you.
  • It is important that you understand all the information at your appointment.
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Is the office accessible?

  • All Regional offices are wheelchair accessible.
  • You can use the Region’s TTY line (905-827-9833) to contact us if you have a hearing impairment.
  • At Halton Region, we strive to make our customer service more accessible. Please let us know if you need any other assistance.

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