Services offered by North Halton Mental Health Clinics will be transferred to Halton Healthcare April 2018

patient being assisted by mental health professional

Halton Region and Halton Healthcare are currently working towards a transfer of services for the mental health services provided by the North Halton Mental Health Clinics (NHMHC). As of April 2018, Halton Healthcare will provide all mental health services currently offered by Halton Region at the NHMHC.

Why is this transfer of service happening?

This change is being completed to:

  • improve the quality of care provided to Halton residents;
  • increase client access to expertise, services and programs; and
  • improve the client experience.

Halton Healthcare is a leader in providing mental health services through a seamless continuum of care across the growing urban and rural communities of Halton Hills, Milton and Oakville. For clients of the NHMHC, this transfer of service will improve the quality of care you will receive over time. Clients will have improved access to interprofessional staff, specialty resources and programs.

Will clinic locations change?

The North Halton Mental Health Clinic will continue to operate out of the current locations in Acton, Georgetown and Milton.

Will the hours of operation change at any clinics?

There are no anticipated changes to the hours of operation at any clinics and clients will continue to receive the same access to services.

Will clients have access to the same staff from NHMHC?

We recognize that clients have developed strong relationships with their current care provider. Halton Region and Halton Healthcare want to reassure NHMHC clients that they will continue to receive high quality and supportive care and services with Halton Healthcare. Both organizations are committed to:

  • working together to meet the mental health needs of clients of the NHMHC;
  • ensuring a smooth transfer of services; and
  • minimizing service disruption to our clients.

Every employee currently working within the Halton Region NHMHC will be offered continued employment at Halton Healthcare. Should any changes occur, we will keep our clients updated.

Will clients of the NHMHC have access to the same mental health services?

The North Halton Mental Health Clinics will continue to provide all current programs and clients will continue to have access to the high quality services NHMHC provides every day. Halton Healthcare is the largest mental health service provider in Halton and has the expertise to advance the quality of mental health services clients currently receive.

How can NHMHC clients receive updates?

Halton Region and Halton Healthcare will continue to share updates with clients over the next several months. Both Halton Region and Halton Healthcare are here to support clients during the transition and strive to make this a positive step for clients, their families, caregivers and substitute decision-makers.

Further information on the transfer of service will be provided to NHMHC clients:

If you have any additional questions, please call 311.

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