Emergency Alerts and Public Information

In the event of a threatening, imminent or actual emergency situation, the following methods will provide you with updates and information that you will need to keep you and your family safe.

halton.ca/beprepared

 

To obtain information about the emergency status of Halton and its local Municipalities, always check halton.ca/beprepared.

When this alert box is ‘green’, it indicates that the Region is operating at normal status, i.e., there are no significant events currently taking place within any of the Local Municipalities.

Yellow’ indicates a warning where a significant incident has occurred or is imminent within Halton Region and where response activities may have been initiated.

Red’ indicates that an emergency has been declared by one of the Local Municipalities or the Region. In both situations, more information would be provided about the warning or declared emergency, including what residents need to do.

Get more information on emergencies and emergency declarations.

Enhanced Emergency Notification System (eCens)

Enhanced Community Notification Service (eCNS) Halton Region’s eCNS is an emergency telephone notification service. In the event of a major disaster or catastrophe, the service will phone affected households throughout Halton.

It will communicate updates about:

  • emergency conditions
  • what to do
  • where to go
  • other vital information

Note: This service supplements other methods of notification and will not be used alone to notify residents about an emergency..

Learn more.

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Social media: Twitter

Halton Region’s official Twitter feed, @RegionofHalton, communicates information in emergency situations regarding the use of regional services (e.g., evacuation centres, significant failure of water infrastructure). Halton Region will only Tweet or “Re-Tweet” information about Local Emergencies once we have verified its accuracy and obtained consent from the Local Municipality where the emergency is occurring. @RegionofHalton will also tweet information related to Emergency Alerts and Emergency Declarations, and occasionally features general information and tips on emergency preparedness.

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Media partners

Halton residents wishing to keep informed during an emergency should monitor the following media and their respective websites: 

 

Media outlets that provide services to Halton’s diverse communities will be requested to provide emergency information in languages other than English.

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Weather watches and warnings

 

For weather watches and warnings in your area, please visit one of the following sites:
Note the difference between a watch and warning (as defined by Environment Canada)
  • Watch: An alert that weather conditions are favourable for a storm or severe weather, which could cause safety concerns.
  • Warning: An urgent message that severe weather is either occurring or will occur (usually issued 6 - 24 hours in advance though some severe weather can occur rapidly, such as thunderstorms and tornadoes, with less than a half hour's notice).
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Traveller's information

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Media Inquiry Centre

Depending on the nature and scope of the emergency, a primary media information centre will be established at the following location:

If appropriate, a secondary media inquiry centre will be established near the emergency site.

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Citizen Inquiry Service

Halton Region will establish a citizen inquiry service to answer telephone inquiries from the public if the emergency situation warrants. The number for the Halton Region Citizen Inquiry Service is:

  • 905-825-6000
  • 311
  • TTY: 905-827-9833
  • Toll Free: 1-866-442-5866

The Citizen Inquiry Service will arrange for translation services for those individuals seeking emergency information who do not speak English.

The Citizen Inquiry Service will also record all offers of assistance to aid in emergency response and recovery activities and forward this information to the appropriate Regional personnel.

Emergency information will also be provided on this website.

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Family Assistance Centre

  • Should an emergency event occur that results in significant injuries or fatalities, the Citizen’s Inquiry Service (CIS) will provide notice regarding the location of a Family Assistance Centre.
  • Family and friends of emergency victims will be briefed at the Centre.
  • Where appropriate, crisis councillors and mental health professionals will be available to speak with grieving individuals.

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Media conferences

Media conferences will be conducted at the following location:

The Citizen’s Inquiry Service will advise the media of the date and time of all media conferences.

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On-Scene media information

  • The On-scene Media Coordinator will establish an on-scene Media Information Centre in a location near the emergency site as appropriate.
  • The On-scene Media Coordinator works closely with the Regional Emergency Information Officer to ensure that information released to the media from the scene is consistent with information being released from the Regional Emergency Operations Centre
  • When appropriate, media photograph sessions at the scene will be conducted and on-scene interviews with emergency services personnel will be arranged.
  • The On-scene Media Coordinator will only respond to inquiries from the media that pertain to the emergency site. All other inquiries will be redirected to the Citizen’s Inquiry Service.

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Halton Region appreciates the efforts of our media partners in helping to keep Halton residents informed during emergencies.