Regional Health Information Custodians

Medical Officer of Health (MOH) / Public Health

  • Collects, uses and discloses personal health information for the purpose of delivering public health programs under the Health Protection and Promotion Act, R.S.O. 1990, c. H. 7.
  • General program areas for which personal health information may be collected, used or disclosed include: control of infectious and reportable diseases including immunization services, family health services, health protection such as disease and injury prevention, mental health services, community sanitation for the prevention or elimination of health hazards, etc.
  • Consent, either expressed or implied, is obtained prior to the collection, use and disclosure of personal health information, except where legislation requires or permits the MOH or his agents to do so without consent.
  • Internal policies and procedures are in place to ensure that paper and electronic health records are kept secure.
  • For further details about the MOH’s privacy practices, see Halton Region Health Department Statement of Information Practices.
  • For additional general details about PHIPA, see Frequently Requested Questions – Personal Health Information Protection Act.

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Ambulance / Emergency Medical Services

  • Collects, uses and discloses personal health information in the course of providing emergency medical and transportation services.
  • Activities are regulated by the Ambulance Act, R.S.O. 1990, c. A. 19 and Ministry of Health and Long Term Care - Emergency Health Service Branch patient care standards.
  • Patient care records created prior to 2008 will likely be in paper format and are referred to as Ambulance Call Reports (ACR).
  • Patient records are now created and maintained in a new, secure electronic documentation system referred to as the electronic patience care report system (ePCR).
  • Implied consent typically forms the basis for the collection, use and disclosure of personal health information, except where legislation requires or permit collection, use and disclosure without consent.
  • For further details about the Ambulance/Emergency Medical Services privacy practices, see Halton Region Emergency Medical Services (EMS) Statement of Information Practices.
  • For additional general details about PHIPA, see Frequently Requested Questions – Personal Health Information Protection Act.

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Services for Seniors

  • Collects, uses and discloses personal health information in the course of providing various services and programs for older adults and seniors, such as long term care, supportive housing, and adult day programs.
  • Activities are regulated by various laws such as the Homes for the Aged and Rest Homes Act, R.S.O. 1990, c. H.13, Long-Term Care Act, 1994, S.O. 1994, c. 26, Health Care Consent Act, 1996, S.O. 1996, c.2, etc.
  • Consent, expressed or implied, is obtained from clients/residents or their substitute decision-makers when collecting, using and disclosing personal health information in the course of providing health care and services;
  • Internal policies and procedures are in place to safeguard personal health information. 
  • For further details about Services for Seniors privacy practices, see Halton Region Services for Seniors Statement of Information Practices.
  • For additional general details about PHIPA, see Frequently Requested Questions – Personal Health Information Protection Act.

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