Family Health Information Line

Call or Email


Hilary Reddin, one of the FHIL public health nurses
Hilary, one of the FHIL public health nurses.

The Family Health Information Line (FHIL) is your source for quality information. You will be directly connected with a public health nurse who can assist you with your questions or concerns regarding you or your family.

What services does Family Health Information Line provide?

The Family Health Information Line, which also services HaltonParents, provides research-based information and support related to a wide range of health topics, including:

  • Parenting support – babies to teenagers
  • Mental health
  • Overall health and wellness
  • Local supports and programs
  • Safety
  • Pregnancy
  • Breastfeeding
  • Growth and development
  • Alcohol or drug use
  • Healthy relationships
  • ... and more

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Who will I speak with when I call?

You’ll talk live with one of these local public health nurses:

  • Devon
  • Cindy
  • Nicole
  • Hilary
  • Kirsty
  • Andrea
  • Tamara
  • Tara

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How can I access Family Health Information Line?

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When is Family Health Information Line available?

  • Monday - Friday
  • 8:30 a.m. - 4:30 p.m.

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If I sent an email or someone wasn't available when I called, how long will I have to wait for a response?

  • Before 3 p.m.: returned the same business day
  • After 3 p.m.: returned by noon the next business day

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Who can call FHIL?

  • ANYONE!
  • All individuals, regardless of their age: from youth to adults, even professionals in the community such as physicians, teachers, child care workers.
  • Parents with children of all ages will receive excellent support because FHIL also services HaltonParents

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