1151 Bronte Road, Oakville
Ontario, Canada, L6M 3L1
Phone: Dial 311 or
Toll free: 1-866-442-5866
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On November 14, 2012, Regional Council approved the Halton Region Integrated Accessibility Standards Policy (41KB) and Multi-Year Accessibility Plan (2012-2017) (798KB).
Both the Policy and the Plan are required by Ontario Regulation 191/11 – Integrated Accessibility Standards (IASR) . The IASR includes a number of requirements relating to training, procurement, information and communications, and employment. The Plan sets out the steps that Halton Region will take over the next few years to respond to the IASR.
Halton Region’s Public Facilities Service Disruptions
View list of any known service disruptions at our public facilities.
On June 3, 2009, Regional Council approved the Accessible Customer Service Policy (37KB) through Report No. LPS 63-09 (117KB). The Policy’s content reflects the requirements of Ontario Regulation 429/07 and compliance direction provided by the Accessibility Directorate of Ontario, Ministry of Community and Social Services.
Halton Region will provide, upon request, policies and procedures relating to the provision of goods or services to people with disabilities in a format that takes into account the person's disability. Please use the feedback process to make your request. If using the feedback form, ensure you include your contact information and list the document(s) as well as the format you are requesting them in, in the comment box.
At Halton Region, we are striving to make our customer service more accessible. Have you recently accessed the goods and services at Halton Region? Is there something we could be doing better? We want to hear from you.
Provide us your feedback by:
We will need to know:
If you would like to make a comment or ask a question, please feel free to contact:
Gabrielle Baldazzi, Senior Policy Advisor
905-825-6000 ext. 7485
Toll free: 1-866-4HALTON (1-866-442-5866)
For problems or questions regarding this site, please email Halton
or dial 311 or 905-825-6000
Toll free 1-866-4HALTON (1-866-442-5866) | TTY: 905-827-9833
Halton Region is composed of
the City of Burlington,
the Town of Halton Hills,
the Town of Milton,
and the Town of Oakville .