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Regional Departments

Halton Region is committed to enhancing the health, safety and well-being of all residents through its programs and services, while providing high-quality customer service that is easy to access for all. Ensuring value for Halton taxpayers is a top priority and drives the Region’s dedication to being a transparent, accountable and fiscally-responsible government.

To support the development and maintenance of Halton Region’s essential services, Halton Region relies on the following six departments to responsibly and effectively plan for the short and long-term needs of our region, our residents, community stakeholders and our future generations.

The Chief Administrative Officer (CAO)

The CAO’s Office provides corporate leadership and support to all Regional departments through the delivery of four divisions:

  • Business Planning and Corporate Initiatives
  • Policy Integration and Communications
  • Human Resource Services
  • Internal Audit

It supports the organization and the implementation of Regional Council’s direction through

  • strategic planning;
  • emergency management;
  • corporate initiatives;
  • government relations;
  • advocacy and policy development;
  • strategic communications; and
  • social and digital media.

Internal auditing, human resource services and the delivery of high-quality front-line customer service through the Region’s call centre, Access Halton, are also provided by the CAO’s office.


The Finance Department provides support to all Regional departments through three divisions:

  • Financial Planning and Budgets
  • Financial Reporting, Purchasing and Payroll Services
  • Information Technology Services

The Department supports the organization by providing the internal support services of

  • financial planning;
  • budgeting;
  • development financing;
  • investment portfolio management;
  • financial reporting;
  • purchasing;
  • accounting;
  • payroll; and
  • information technology services.

Support provided by the Finance Department delivers on the Region’s commitment to being an effective, fiscally-responsible and transparent organization.


The Health Department works to achieve the best possible health for all through the delivery of services from four divisions:

  • Clinical Health Services
  • Healthy Environments and Communicable Disease
  • Healthy Families
  • Paramedic Services

The Department works in the community and with partner organizations to enhance the health and safety of residents through the delivery of programming related to

  • nutrition;
  • tobacco use prevention;
  • air quality;
  • mental health;
  • immunization;
  • parenting and school health;
  • sexual health;
  • substance use prevention;
  • injury prevention; and
  • oral health.

The Health Department also provides paramedic services and conducts investigations and inspections to protect residents from communicable diseases and environmental hazards such as contaminated food and water.

Legislative & Planning Services

The Legislative and Planning Services Department supports to the organization and community stakeholders through the delivery of five divisions:

  • Asset Management
  • Economic Development
  • Planning Services
  • Legal Services
  • Office of the Regional Clerk.

The Department provides

  • legal support;
  • leadership on land use planning and growth management;
  • economic development;
  • small business services;
  • tourism promotion;
  • heritage services;
  • risk management; and
  • asset management planning.

Legislative and Planning Services also provides support services to Regional Council and its Committees.

Public Works

The Public Works Department provides critical municipal infrastructure and services that support the daily activities of Halton residents, schools and businesses through the delivery of five divisions:

  • Engineering and Construction
  • Infrastructure Planning and Policy
  • Waste Management and Road Operations
  • Water and Wastewater System Services
  • Water and Waste Water Treatment

The Department provides

  • high quality drinking water;
  • collection and treatment of wastewater;
  • maintenance of Regional roads; and
  • waste collection and the diversion of recyclable and organic materials.

Public Works programs are designed to be cost-effective and environmentally sensitive to ensure Halton’s infrastructure supports public health, safety and community mobility.

Social & Community Services

The Social & Community Services Department delivers programs and services that enhance the independence and quality of life of Halton Region residents through four divisions:

  • Children’s Services
  • Employment and Social Services
  • Housing Services
  • Services for Seniors

The Department provides

  • child care fee assistance;
  • financial assistance to low-income residents;
  • employment and training services; and
  • direct care and service to seniors at Regionally operated long-term care homes.

Social & Community Services also provides oversight of social housing units operated by the Halton Community Housing Corporation (HCHC), which is owned by the Region.