Access to Regional Services during COVID-19

Water Services

• Water Services: Service is available.
• Water Meter Installation and Servicing: Emergency services available; routine servicing suspended.

Recycling and Waste

• Curbside collection programs: 
  • Blue Box, Green Cart, Yard Waste, metal and appliance appointments and garbage collection: Curbside collection will continue. View your weekly schedule.
  • Bulk waste collection: Service resumes on your scheduled collection day starting Tuesday, May 19 (three item limit). Please wrap all mattresses and box springs in plastic before placing at the curb. View your weekly schedule.
• Pickup or exchange of Blue Boxes and Green Carts: Service is available at Halton Waste Management site only. To limit interaction with staff, residents will be required to pick up their own and carry them to their vehicles. 
• Garbage tags: Service is available online.
• Diaper tags: Service is available online.
• Halton Waste Management Site (HWMS): 
  • Regular operating hours still in effect.
  • Only credit or debit will be accepted (no cash or coins).
  • HWMS Spring Sunday Openings in May and June have been cancelled through June 30. 
  • Donation drop-off at the Reuse Depot has been suspended until further notice.
    • Please do not leave items at community donation bins. Many organizations have stopped collecting clothing and household items for donations at this time. 
  • Reuse Paint and Stain Depot remains closed until further notice. 
  • The Spring Compost Giveaway has been cancelled. 
    • Please consider donating to your local food bank in lieu of this event.
  • Tours have been suspended until further notice. 
• Special Waste Drop-off Days: Events are cancelled through June 30. 

Financial Assistance

• Ontario Works: Services are available online and by appointment.
• Housing services: Services are available online and by appointment.
• Low-income program: Services are available online and by appointment.

Housing

• Housing: Services are available online or by calling 311. Essential in-person services are available by appointment.
• Shelters (family and individual): Services are available online. For emergency shelter services, please call 311.

Tick Submission

• Tick Submission: Service is suspended.

Water

• Rain Barrel Sales: All rain barrel sales have been cancelled for 2020.
• Well Water Quality Testing: Well water samples can be dropped off at Halton Regional Centre.

Oral Health

• Oral Health: Service is available online or documents can be placed in the drop off box at Halton Regional Centre.

Open spaces (per Provincial emergency order)

• Basketball courts: closed until further notice.
• Outdoor allotment gardens, community gardens, and outdoor picnic sites/shelters/benches in recreational areas: closed until further notice.
• Halton Regional forests: reopened on May 22, 2020. Please continue to practice physical distancing while visiting these spaces to help protect yourself and others. 
• Millennium Garden (Halton Regional Centre): (Google map) closed until further notice.

Regional Permits

• Regional Permits: Service is available.

Tenders

• Tenders: Service is available

Business

• Global Business Centre: Services are available online.
• Small Business Centre: Services are available online.

Development and Planning

• Development and Planning applications and reviews: Pre-consultation, acceptance, review, and processing of planning and development applications available online, phone, email or in-person by appointment.

Children Services

• Children Services: Services are available online.
• Halton Parents: Providing support to families via email, telephone and social media. You can connect with a public health nurse by emailing haltonparents@halton.ca, by following Halton Parents on Facebook or Twitter, or by calling 311.

Oral Health

• Oral Health: Service is available online, or documents can be placed in the drop off box at Halton Regional Centre.

Immunization Records

• Immunization Records: Service is available online.

Regional Child Care Centres

• Regional Child Care Centres: Facilities and playgrounds currently closed (by direction from the Province).

Halton Community Housing Corporation (HCHC)

• Halton Community Housing Corporation – how to pay rent: Services are available online or by phone. Essential in-person services are available by appointment. Rental payments can be submitted via pre-authorized payment, through online banking, or by placing payments into the Halton Region drop-box located outside the Main Reception of the Halton Regional Centre (1151 Bronte Road, Oakville).
• Halton Community Housing Corporation – repairs and maintenance: Only emergency/critical repairs will be provided at this time. To request service, please call 311.
• Halton Community Housing Corporation – playgrounds: Playgrounds are closed until further notice. Please practice physical distancing in public spaces..

Services for Seniors

• Adult Day programs: Service is suspended.
• Services for Seniors - Assisted Living: Modified services continue.
• Long-Term care: Modified services continue and courtyards are closed. Essential visitors only.

Job Seeker

• Hiring for critical roles: Applicants are encouraged to submit resumes and cover letters online.
• Employment Halton: Service is available online or by appointment.

• Vaccine pickup: Service available Tuesdays between 8 and 10 a.m. 
• Vaccine storage: Service available by appointment. 

Statements of claim

• Statements of claim: Please place documents in the drop off box at Halton Regional Centre.
• Other documentation: Please place documents in the drop box at Halton Regional Centre (you can also visit the program webpage to check if documents can be sent by email).

Funding opportunities

• Halton Region truly appreciates the work of community partners that are supporting residents during the COVID-19 situation. For information on funding opportunities for local organizations, please email communityresponse@halton.ca.