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Access to Regional Services during COVID-19


Accessing essential Regional services over the holidays

Essential Regional services will remain available over the holidays. Many Regional facilities will be closed from Saturday, December 24 to Monday, January 2, reopening on Tuesday, January 3, 2023. For assistance, please visit, email or call 311. Thank you to all staff for continuing to deliver essential Regional services over the holidays.


Clinic operations during inclement weather

In the event of an unplanned COVID-19 Community or Paediatric Clinic closure as a result of inclement weather, Halton Region Public Health will notify residents through clinic signage, our website and social media.


Halton Region facilities are open to the public by appointment only. Many programs and services are also available online or by phone. Critical construction projects that are vital to our local economy have also continued.

Construction will improve customer service, accessibility and security at Halton Regional Centre, 1151 Bronte Road, Oakville (Google map). Please enter the building through the temporary main entrance and newly constructed south courtyard in the main block of the building. The previous main entrance on the west side of the building is now closed. There is a temporary Access Halton service counter and security desk positioned at the new entrance while construction continues on a permanent multi-service counter, improved lobby and public space. Please note that from August 15 to September 30, a portion of the ring road at Halton Regional Centre will be closed to accommodate construction work.

The new temporary main entrance and accessible parking near the main entrance and closure of the ring road north of the building is identified in the map:

A drop-box is available at the temporary main entrance of Halton Regional Centre for residents and businesses that need to drop-off any necessary documents. Please review the information below for information on how to access our programs and services at this time.

Water Services

Recycling and Waste

  • Curbside collection programs: 
    • Curbside collection programs will continue, including Blue Box, Green Cart, Yard Waste, Bulk Waste, metal and appliance appointments and garbage. View your weekly schedule.
      • Please wrap all mattresses and box springs in plastic before placing at the curb for bulk waste collection.
      • Please bag and tie all garbage and organic material. Loose items will not be collected.
  • Pickup or exchange of Blue Boxes and Green Carts: Service is available at Halton Waste Management site only. To limit interaction with staff, residents will be required to pick up their own and carry them to their vehicles. To ensure a sufficient supply for residents, one Blue Box and one Green Cart per vehicle is permitted.
  • Garbage tags: Service is available online. Tags are also available for purchase at select locations. Find pickup locations.
  • Diaper tags: Service is available online.
  • Halton Waste Management Site (HWMS): 
    • Regular operating hours still in effect.
    • Only credit or debit will be accepted (no cash or coins).
    • Donation drop-off at the Reuse Depot has resumed. Furniture is not being accepted at this time.
    • Reuse Paint and Stain Depot remains closed until further notice. Please check our Recycling and Waste webpage for updates.
    • The Spring and Fall Compost Giveaways will be held in 2022, with dates to be determined. Please check in April for more details.
      • Food bank donations are encouraged.
    • Tours have been suspended until further notice.
  • Special Waste Drop-off Days: Events are will be held in 2022 with dates and locations to be determined. Please check in April for more details.

Financial Assistance


  • Housing: Services are available online or by calling 311. Essential in-person services are available by appointment.
  • Shelters (family and individual): Services are available online. For emergency shelter services, please call 311.

Tick Submission


Oral Health

  • Oral Health: Service is available online or documents can be placed in the drop off box at Halton Regional Centre.

Open spaces (per Provincial emergency order)

  • Basketball courts playgrounds and outdoor amenities are open.
  • Outdoor allotment gardens, community gardens, and outdoor picnic sites/shelters/benches in recreational areas are open.
  • Halton Regional forests: reopened on May 22, 2020. Please continue to practice physical distancing while visiting these spaces to help protect yourself and others. 
  • Millennium Garden (Halton Regional Centre): (Google map) closed until further notice.

The Stop Smoking Clinic

Regional Permits



Development and Planning

Children Services

Oral Health

  • Oral Health: Service is available online, or documents can be placed in the drop off box at Halton Regional Centre.

Immunization Records

Regional Child Care Centres

Halton Community Housing Corporation (HCHC)

Services for Seniors

  • Adult Day programs: Modified services continue with limited capacity.
  • Services for Seniors - Assisted Living: Modified services continue.
  • Long-Term care: Visitor access to long-term care homes is limited. Each resident may have up to four visitors indoors at a time, including essential caregivers. Please contact the Long-Term Care home before visiting to confirm requirements.

Job Seeker

Statements of claim

  • Statements of claim: Please place documents in the drop off box at Halton Regional Centre.
  • Other documentation: Please place documents in the drop box at Halton Regional Centre (you can also visit the program webpage to check if documents can be sent by email).

Funding opportunities

  • Halton Region truly appreciates the work of community partners that are supporting residents during the COVID-19 situation. For information on funding opportunities for local organizations, please email