Halton Energy, Fleet & Facilities Staff aim to provide efficient and reliable support to HCHC tenants. Although we strive to address all requests, priority will be given to emergencies and maintenance requests of an urgent matter.
If you have emergency repairs, call 311, available 24/7 for emergencies only. Emergency repairs includes:
If you have priority repairs, submit an online maintenance request (external link) or call 311. Priority repairs include:
If you have a routine maintenance, submit an online maintenance request (external link) or call 311. Routine maintenance includes broken:
If you would like to speak with a member of the Energy, Fleet & Facilities team directly, call 311 or 905-825-6000.
Are you a tenant of the Halton Community Housing Corporation? Search the HCHC document library for access to policies affecting you as a tenant, as well as relevant forms including pet and vehicle registrations, PAD requests, complaint forms and more.
Please speak to your on-site Tenant Services Advisor to review a hard copy of the HCHC Policies.
For your convenience, we have listed the most relevant policies affecting tenants below. Search the HCHC library for access to all tenant policies and forms.
Download HCHC Tenant Handbook (PDF file)
Master Services Agreement (Amended) Between Halton Region and HCHC (PDF file)
If you need more information or assistance as a tenant of HCHC, please email accesshalton@halton.ca, call 311 or contact or your tenant service advisors.