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Missed Collection


Report a missed green cart, blue box, yard waste, garbage or bulk waste collection.

Waste collection delays due to winter weather

Christmas Tree Collection Delay: Households may place their trees curbside on their regularly scheduled collection day the week of January 24. As a reminder, residents are required to ensure trees are not stuck in snow banks, and easily accessible to collection crews.

During the winter, please remember to:

  • Ensure materials are set out before 7 a.m. on your scheduled collection day.
  • Do not place your Green Cart, Blue Box or garbage on top of or behind snow banks.
  • Check to ensure crews can see and access your Blue Box, Green Cart and garbage materials by placing bins in a clear snow-free space.
  • Remove waste material buried under snow banks after snowfall.

If your material was not collected because it was buried under snow or incorrectly placed, please set it out for curbside pickup on your next scheduled collection day.


COVID-19 update

  • Curbside collection programs will continue, including Blue Box, Green Cart, Yard Waste, Bulk Waste, metal and appliance appointments and garbage. View your weekly schedule.
    • Please wrap all mattresses and box springs in plastic before placing at the curb for bulk waste collection.
    • Please bag and tie all garbage and organic material. Loose items will not be collected.