How to access Halton Region services during the Canada Post strike

We continue to provide access to critical programs and services during the Canada Post national service disruption. Please review the information below. You can call 311 or email accesshalton@halton.ca to discuss your individual circumstances and how we can serve you best during this time.

If you are waiting for mail FROM Halton Region:

Any item dropped to Canada Post after Wednesday, September 24 will not be processed or delivered for the duration of the national strike. Service guarantees will be impacted for items already in the postal network. Canada Post is advising all customers to expect delays (external link).

Effective Friday, September 26, Halton Region has not dropped any items to Canada Post. Canada Post has advised that no new items will be processed for the duration of the national strike. If you are waiting for mail delivery from Halton Region, you have the following options:

• Come to the Halton Regional Centre, 1151 Bronte Road in Oakville. We are open Monday to Friday, 8 a.m. to 5 p.m.
• Call 311 or email accesshalton@halton.ca.
  A customer service representative will work with you to determine the best method to receive your item.

If you have mailed an item TO Halton Region:

• Any item you dropped to Canada Post after Tuesday, September 23, will not be processed or delivered for the duration of the national strike. We are expecting delays in the delivery of your item.
• If you are concerned about an urgent item you placed in the mail, please call 311 or email accesshalton@halton.ca to speak with a customer service representative.

Thank you for your patience and cooperation during this time. We will provide updates when any new information is available.