Connecting residents and businesses with our programs is a priority for the Region. We are proud to provide our supports on a variety of channels, to make it convenient to access Regional services in the way that works best for you.

We offer a range of programs that enhance the quality of life we enjoy in Halton Region, including Regional roads, planning, waste management, water and wastewater infrastructure, public health, social services and more. An essential part of delivering these services is making it easier for you to get information, resources and support.

During COVID-19, this has become more important than ever, as we are continuously looking to enhance the many ways that you can access services while staying safe and healthy. Our website puts Regional supports at your fingertips by offering an improved search function, enhanced online forms, improved site navigation and virtual tours to enhance your experience. You can find our most frequently used services through the OneHalton app, making it easier for you to stay up-to-date on social media, receive notifications and alerts, and register for programs from the convenience of your mobile device.

To recognize Customer Service Week, I would like to highlight the many ways you can access our services:

• Visit halton.ca to learn more about our programs, use our online tools and forms, sign up for events, updates and reminders.
• Download the OneHalton app from Google Play or the App Store to submit service requests on your mobile device.
• Follow us on Twitter, Facebook, Instagram, LinkedIn or YouTube for updates, tips and announcements.
• Email accesshalton@halton.ca or call 311, 1-866-442-5866 or TTY 905-827-9833 to contact a customer service representative.

Connecting with us is just one click, one tap or one call away! Whether it’s online, on the phone or in person, we’re committed to providing you with high-quality, convenient and reliable customer service across all of our channels.

By ensuring everyone has multiple ways to access essential Regional programs, we keep our community a great place to live, work, raise a family and retire.