Skip Navigation

Visiting Protocols

Breadcrumbs

What to do before you visit

  • Consider your own personal health and susceptibility to COVID-19 in determining whether visiting the long-term care home is appropriate. If you are ill, please stay home.
  • If you are visiting outdoors, ensure that you bring a mask or face covering that you can wear for the duration of your visit. If you are visiting indoors, the home will provide the appropriate personal protective equipment to be worn for the duration of your visit.
  • Masking is no longer required when outdoors for staff, residents, students, volunteers or visitors, but remains encouraged as an added layer of protection against COVID-19.

The day of your visit

  • Residents may have up to four visitors visit at a time indoors, including essential caregivers.
  • All visitors will be required to pass an active screening questionnaire administered by staff. Upon arrival to the home, go directly to the screening table.
  • All visitors will be required to undergo rapid antigen testing administered by the home as per the COVID-19 Guidance Document for Long-Term Care Homes in Ontario (external link).
  • All visitors will be required to wear a mask for the duration of their indoor visit. Masking remains encouraged for outdoor visits as an added layer of protection against COVID-19.
  • All visitors will be required to wear a mask for the duration of their visit, whether the visit is taking place indoors or outdoors.
  • You must complete hand hygiene.
  • Do not bring food or drinks.
  • Visitors should maintain physical distancing from those outside of their household, with the exception of brief physical contact with the resident and providing direct care to the resident.

Other important information

  • If the home is in outbreak general visiting will be suspended and essential caregivers will be the only type of visitor allowed to enter the home.
  • Outdoor visiting will be discontinued if there are adverse weather conditions, such as rain or a heat alert.
  • Please note that if these rules are not followed, your visits may be discontinued.

Failure to comply with visiting protocols may result in the resident being required to isolate and be tested for COVID-19.

TOP