There is no limit to the number of visitors that a resident may have at a time for indoor or outdoor visits, however the home still maintains capacity limits on common spaces.
Visiting is no longer limited to one essential caregiver at a time for residents who are isolating or live in an area of the home that is affected by an outbreak. All essential caregivers and general visitors must still wear the appropriate required personal protective equipment when visiting a resident who is on isolation precautions.
Essential caregivers and general visitors are not required to be vaccinated against COVID-19 to enter into the long-term care home. In alignment with advice from the Ministry of Health (external link), we encourage every individual to continue to remain up-to-date on their COVID-19 vaccines and receive all doses that are recommended as soon as they are eligible, including additional doses.
An essential caregiver is a type of visitor who is designated by the resident and/or substitute decision-maker and is visiting to provide direct care to the resident (such as providing assistance with meals and/or supporting mobility, personal hygiene, cognitive stimulation, communication, meaningful connection, relational continuity and assistance in decision-making). Examples of essential caregivers include family members who provide meaningful connection, a privately-hired caregiver, paid companions and translators.
Should you wish to designate an essential caregiver for your loved one, please use the contact information below to submit your request:
A general visitor is someone who is not designated as an essential caregiver and is visiting to provide non-essential services and/or for social reasons.