Strategic Planning for 2019-2022

Provide your feedback on the overall plan:

• Visit each theme and provide feedback on specific objectives and outcomes.
• Download the Strategic Business Plan 2019 - 2022 Consultation Document (PDF file)  

Outcomes

• Completion of the Official Plan Review (2020)

Actions

• Complete Official Plan Review to 2041 including:
  • Integrated Growth Management Strategy
  • Natural Heritage System Review
  • Rural and Agricultural System Review
  • Climate Change Mitigation and Adaption

Outcomes

• New non-residential development (sq. ft)
• Serviced employment land available (hectares)
• Reduce time to process development applications
• Policy framework to support mixed-use development

Actions

• Develop policy framework to support mixed use (employment and residential) development in the Major Transit Station Areas and other strategic locations
• Continue to deliver investment ready employment lands
• Streamline development review process including the implementation of the memorandum of understanding with Conservation Halton and the Local Municipalities
• Establish employment land concierge function to facilitate non-residential development

Outcomes

• Infrastructure Master Plans completed (2021)
• 3 New Paramedic Stations operational (2020)
• New Paramedic Headquarters design complete (2022)
• Completion of the Halton Regional Centre Renovation Project

Actions

• Complete Official Plan Review to 2041 including:
  • Develop the next allocation program in coordination with the Local Municipalities and School Boards
  • Complete infrastructure master plans to 2041 for:
    • Water and Wastewater Master Plans
    • Multi-modal Transportation Master Plan
  • Deliver infrastructure capital program
  • Complete the Paramedic Master Plan Update
  • Complete the Halton Regional Centre renovation
  • Continue to advocate for provincial infrastructure including schools, hospitals, highways and transit to support planned growth

Outcomes

• Reduction in construction related complaints
• Completion of an enhanced Vendor Management System
• $787 million invested in the Regional roads capital program
• $742 million invested in the water/waste water infrastructure capital program

Actions

• Establish an Engineering Management Office
• Develop and implement a Construction Ambassador Program
• Revamp the Build a Better Halton communication strategy for capital works
• Implement an enhanced vendor performance management plan

Outcomes

• Additional kms of on road cycling
• Additional kms of multi-use pathways
• Completion of Major Transit Requirements Study (2019)

Actions

• Complete the “Defining Major Transit Requirements Study” and incorporate findings into the Multi-modal Transportation Master Plan
• Design and tender the Wyecroft bridge and extension project (Quick Wins funding)
• Continue to advocate for Metrolinx transit service improvements in Halton
• Participate in provincial transportation reviews including GTA West
• Implement the Active Transportation Plan

Outcomes

• At least 80% of all infrastructure rated as good or very good
• The Regional road network has on average a Pavement Quality Index of at least 8 out of 10
• Asset Management Plan Regulation (O.Reg 588/17) requirements achieved

Actions

• Finalize and implement the asset management optimized decision-making tool
• Develop and implement the reliability centered maintenance program
• Meet the requirements of Asset Management Plan Regulation (O.Reg 588/17) including:
  • Asset management policy
  • Current levels of service
  • Proposed levels of service

Outcomes

• Implementation of Advanced Traffic Management Plan (2022)
• Travel times for 90% of roads rated as “Level C” or better in the AM Peak
• Travel times for 80% of roads rated as “Level C” or better in the PM Peak
• Reduction in collisions per million vehicle kms

Actions

• Develop and implement the Advanced Traffic Management Plan to improve the level of service on Regional roads
• Complete road widening projects for Britannia Road, William Halton Parkway and Trafalgar Road in Oakville
• Develop an enhanced Road Operations Safety Plan
• Optimize the Red Light Camera Program

Outcomes

• At least 400 new housing opportunities (dependent on funding from Provincial and Federal governments)
• Completion of the updated Comprehensive Housing Strategy (2019)
• At least 30% of new housing units produced annually in Halton to be affordable or assisted housing

Actions

• Update Comprehensive Housing Strategy
• Create new housing opportunities with emphasis on Older Adults with funding from Provincial and Federal governments
• Prevent and respond to homelessness with Federal and Provincial funding
• Investigate development opportunities for Regional properties
• Support local municipalities to advance market affordable housing through use of existing planning tools including section 37 of the Planning Act, Inclusionary Zoning, Community Planning Permit System

Outcomes

• Update of Dementia Strategy (2020)
• Pilot Program of All-Inclusive Care for the Elderly model at one Halton Community Housing Corporation site (2021) (dependent on funding from the Provincial government)

Actions

• Implement Dementia Strategy in Long-Term Care and Community Programs
• Modify and enhance structural environment in Long-Term Care to improve care to those with dementia
• Explore Program of All-Inclusive Care for the Elderly models with key partners
• Advocate to the Province for additional long-term care capacity and supportive services in Halton

Outcomes

• All programs and services in public health reviewed and adapted to reflect the modernized Ontario Public Health Standards by 2022
• Immunization of School Pupils Act enforced fully by 2022

Actions

• Achieve compliance with the modernized Ontario Public Health Standards while reflecting local community needs
• Develop and implement health promotion plans related to:
  • mental health promotion
  • substance use with a focus on alcohol, non-medical cannabis, tobacco and vaping
• Ensure compliance with the Immunization of School Pupils Act and Child Care and Early Years Act

Outcomes

• Completion of the updated 5 year Early Learning and Child Care Plan (2020)
• Completion of Halton Newcomer Strategy Strategic Plan (2020)
• Reduced calls for paramedic response due to Community Paramedic Program

Actions

• Update Early Learning and Child Care Plan
• Expand and strengthen the EarlyON system (dependent on Provincial funding)
• In partnership with the Halton Newcomer Strategy Committee execute the 2017-2020 Strategic Plan
• Expand Community Paramedic Program
• Increase the number of children in receipt of Ontario Works who have applied for the Canada Learning Bond
• Review and respond to Provincial policy changes in delivery of Ontario Works and Employment Programs

Outcomes

• Review Community Safety and Well-being Plan (2020)
• Completion of Community Safety and Well-Being Plan indicator framework (2019)
• 85% of Halton Region Community Investment Fund invested in Community Safety and Well-Being Plan (2022)
• Completion of Road Safety Plan (2021)
• Establish Food Strategy for Halton (2021)

Actions

• Review Community Safety and Well-Being Plan in accordance with new Provincial legislation
• Support Community Safety and Well-Being action tables to implement responses to key issues such as older adult isolation, vunerable youth, homelessness and mental health. Establish additional areas based on engagement / consultation
• Leverage Halton Region Community Investment Fund to achieve Community Safety and Well-Being objectives
• Develop a Food Strategy for Halton
• Develop a Road Safety Plan

Outcomes

• Comply with Provincial Emergency Management Regulations (O.Reg. 380/04 of the Emergency Management Civil Protection Act)
• Increased awareness of emergency preparedness by residents
• Updated Public Health and Public Works Emergency Plans (2021)

Actions

• Target emergency preparedness outreach and education to multi-residential building operators
• Communicate and raise awareness of the location, function and services available at emergency evacuation centres
• Complete annual emergency exercises
• Update business continuity plans for all Regional programs including assessment of the impact of climate change
• Update the Public Health and Public Works Emergency Management Plans

Outcomes

• Number of hectares of farmland under active cultivation maintained
• 50% of Region protected in the Natural Heritage System
• 40% of new development in the intensification areas

Actions

• Consider introduction of value added uses on farms and the potential for a permanent agricultural area
• Continue to advocate for enhanced broadband service in rural areas
• Review the Region’s greenland securement and Regional Forest programs including opportunities for enhanced coordination with Conservation Halton
• Continue development of the Regional Waterfront parks

Outcomes

• 5% reduction in greenhouse gas emissions related to Regional Services
• 5% reduction in the hydro consumption/ megalitre of wastewater treated
• 5% reduction in the hydro consumption/ megalitre of water treated
• 10% reduction in the hydro consumption required for Regional street lights

Actions

• Finalize Energy Management Strategy
• Update the Pumping Station Master Plan to reduce number of pumping stations
• Decommission the Milton Wastewater Treatment Plant
• Implement the advanced meter infrastructure to automate meter reading
• Implement the advanced traffic management system to reduce idling on Regional roads
• Construct Regional facilities, including Halton Regional Centre renovation project following energy and environmental design principles in order to achieve a healthy, high efficient and cost-saving building design

Outcomes

• Reduction in number of system bypasses to the environment
• Reduction in sewer backups
• Zero frozen water services

Actions

• Completion of the targeted downspout and weeping tile disconnect program
• Completion of the frozen water service lowering program funding from Clean Water and Wastewater Fund
• Continuation of the wastewater collection resiliency program to reduce risk of flooding due to climate change
• Implement the SCADA Master Plan to reduce risks of system failures

Outcomes

• Reduced garbage produced per household
• Achieve 60% diversion rate

Actions

• Complete improvements to Halton Waste Management Site
• Increase education and promotion of diversion and reuse programs
• Improve litter containment for the Blue Box
• Increase source separated organics through multi-residential program
• Deliver the Solid Waste Master Plan

Outcomes

• Tax rate increases at or below the rate of inflation
• Maintain AAA credit rating
• Receive the Government Finance Officers Association Award for:
  • Budget and Business Plan
  • Annual Financial Report

Actions

• Prepare Development Financing Plans which minimize the costs related to growth for existing residents
• Update the Region’s Development Charge By-law
• Enhance asset management plans for all corporate and Halton Community Housing Corporation assets
• Continue to advocate to the Provincial and Federal governments related to Halton’s interests including:
  • Changes to the Development Charges Act to allow for full recovery of growth related infrastructure costs
  • Infrastructure funding commitments
  • Provincial funding formulas that reflect growth in community and demand for services
• Implement the Enterprise Risk Management Program

Outcomes

• Maintain the high (90%) satisfaction rate with Regional services
• Maintain the high (90%) satisfaction rate of customers who are overall satisfied with their call centre experience
• Achieve Service Quality Measurement Award of Excellence (or equivalent)

Actions

• Engage the public and stakeholders on key policy reviews including:
  • the Regional Official Plan update
  • the Comprehensive Housing Strategy update
• Develop strategy to effectively engage with Indigenous communities
• Implement interactive voice response and other technology to enhance the customer experience with 311/Access Halton
• Enhance website to allow residents to personalize and improve their digital experience when accessing Regional services on-line

Outcomes

• Achieve GTA Top Employer Award (or equivalent)
• Achieve Canada’s Top Employers for Young People Award (or equivalent)
• Completion of Halton Regional Centre renovation project

Actions

• Deliver the Halton Regional Centre Renovation project to create an innovative modernized secure environment that enhances collaboration and improved service delivery
• Expand talent management programs across the organization and ensure succession plans are in place for all key positions
• Expand training and development programs
• Implement innovative recruiting strategies for high demand skills
• Modernize the Corporate Policy Framework
• Improve Regional capacity to deliver effective services to diverse populations

Outcomes

• Annual tax rate increases at or below the rate of inflation
• Increase digital service access by residents
• Maintain the high (90%) satisfaction rate with Regional services

Actions

• Implement new technologies to transform service delivery including:
  • Implementation of advanced meter program
  • Implementation of advanced traffic management system
• Increase services available to residents 24/7 through website and digital channels
• Continued focus on streamlining business process to improve customer experience and reduce costs and risks including:
  • Enhancements to development application process
  • Scheduling system for long term care and paramedics
  • Electronic document management
• Implement data analytics and decision support program to support evidence based policy and service delivery decision-making