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Halton Regional Council is developing a 2019-2022 Strategic Business Plan that will guide the Region’s work over the next 4 years. The Plan includes 5 strategic themes, each with their own specific objectives and outcomes that reflect current economic, demographic, and social conditions. From managing growth to building new infrastructure and enhancing community well-being to planning a sustainable future, the 2019-2022 Strategic Business Plan will be Halton’s roadmap for delivering on the priorities that matter to you.

About the plan

The Halton Region 2019-2022 Strategic Business Plan will establish Council’s strategic priorities for its four-year term of office.

The Strategic Business Plan will:
  • provide a framework for decisions for the Region’s Budget and Business Plan and for how the Region delivers its programs and services.
  • focus on the Region’s core businesses in order to ensure the long-term sustainability of Halton’s programs and services.
  • include 5 strategic themes each with specific objectives and outcomes.

Key dates

 

March 27, 2019

Status: Completed
Regional Council approves public consultation on the Halton Region Strategic Business Plan 2019 - 2022 Consultation Document (PDF file) .

 

April 25 - May 31, 2019 - Have your say!

Status: Underway
Halton Region is inviting the public to provide input on the Strategic Business Plan Consultation Document.

 

July 2019

Status: Upcoming
Input received through the public engagement process will be incorporated into a 2019-2022 Strategic Business Plan that will be presented to Regional Council.

 

The Strategic Business Plan Consultation Document Themes

Learn more about, and provide feedback on the Strategic Business Plan Consultation Document and any or all of the 5 themes:

Strategic Business Plan Consultation Document

The Strategic Business Plan Consultation Document includes 5 strategic themes:


Planning and Growth Management

Transportation and Infrastructure

Community Well-Being

Environmental Sustainability and Climate Change

Effective Government

Each Theme is supported by objectives and outcomes that detail what we plan to achieve over the next four-year term of Council.

Provide your feedback on the overall plan:

 

Planning and Growth Management

Objectives

Plan for responsible growth with a focus on the quality of life for residents

Outcomes

  • Completion of the Official Plan Review (2020)

Actions

  • Complete Official Plan Review to 2041 including:
    • Integrated Growth Management Strategy
    • Natural Heritage System Review
    • Rural and Agricultural System Review
    • Climate Change Mitigation and Adaption
What is your level of satisfaction with this objective:




 

Stimulate job growth and economic development

Outcomes

  • New non-residential development (sq. ft)
  • Serviced employment land available (hectares)
  • Reduce time to process development applications
  • Policy framework to support mixed-use development

Actions

  • Develop policy framework to support mixed use (employment and residential) development in the Major Transit Station Areas and other strategic locations
  • Continue to deliver investment ready employment lands
  • Streamline development review process including the implementation of the memorandum of understanding with Conservation Halton and the Local Municipalities
  • Establish employment land concierge function to facilitate non-residential development
What is your level of satisfaction with this objective:




 

Ensure infrastructure and services keep pace with growth

Outcomes

  • Infrastructure Master Plans completed (2021)
  • 3 New Paramedic Stations operational (2020)
  • New Paramedic Headquarters design complete (2022)
  • Completion of the Halton Regional Centre Renovation Project

Actions

  • Complete Official Plan Review to 2041 including:
    • Develop the next allocation program in coordination with the Local Municipalities and School Boards
    • Complete infrastructure master plans to 2041 for:
      • Water and Wastewater Master Plans
      • Multi-modal Transportation Master Plan
    • Deliver infrastructure capital program
    • Complete the Paramedic Master Plan Update
    • Complete the Halton Regional Centre renovation
    • Continue to advocate for provincial infrastructure including schools, hospitals, highways and transit to support planned growth
What is your level of satisfaction with this objective:




Transportation and Infrastructure

Objectives

Improve capital project delivery and reduce the impact on the community during construction

Outcomes

  • Reduction in construction related complaints
  • Completion of an enhanced Vendor Management System
  • $787 million invested in the Regional roads capital program
  • $742 million invested in the water/waste water infrastructure capital program

Actions

  • Establish an Engineering Management Office
  • Develop and implement a Construction Ambassador Program
  • Revamp the Build a Better Halton communication strategy for capital works
  • Implement an enhanced vendor performance management plan
What is your level of satisfaction with this objective:




 

Partner to expand walking, cycling, driving and transit options on major corridors connecting Halton

Outcomes

  • Additional kms of on road cycling
  • Additional kms of multi-use pathways
  • Completion of Major Transit Requirements Study (2019)

Actions

  • Complete the “Defining Major Transit Requirements Study” and incorporate findings into the Multi-modal Transportation Master Plan
  • Design and tender the Wyecroft bridge and extension project (Quick Wins funding)
  • Continue to advocate for Metrolinx transit service improvements in Halton
  • Participate in provincial transportation reviews including GTA West
  • Implement the Active Transportation Plan
What is your level of satisfaction with this objective:




 

Ensure state of good repair of core infrastructure

Outcomes

  • At least 80% of all infrastructure rated as good or very good
  • The Regional road network has on average a Pavement Quality Index of at least 8 out of 10
  • Asset Management Plan Regulation (O.Reg 588/17) requirements achieved

Actions

  • Finalize and implement the asset management optimized decision-making tool
  • Develop and implement the reliability centered maintenance program
  • Meet the requirements of Asset Management Plan Regulation (O.Reg 588/17) including:
    • Asset management policy
    • Current levels of service
    • Proposed levels of service
What is your level of satisfaction with this objective:




 

Improve traffic flow and safety on Regional roads

Outcomes

  • Implementation of Advanced Traffic Management Plan (2022)
  • Travel times for 90% of roads rated as “Level C” or better in the AM Peak
  • Travel times for 80% of roads rated as “Level C” or better in the PM Peak
  • Reduction in collisions per million vehicle kms

Actions

  • Develop and implement the Advanced Traffic Management Plan to improve the level of service on Regional roads
  • Complete road widening projects for Britannia Road, William Halton Parkway and Trafalgar Road in Oakville
  • Develop an enhanced Road Operations Safety Plan
  • Optimize the Red Light Camera Program
What is your level of satisfaction with this objective:




Community Well Being

Objectives

Partner to deliver additional assisted and affordable housing

Outcomes

  • At least 400 new housing opportunities (dependent on funding from Provincial and Federal governments)
  • Completion of the updated Comprehensive Housing Strategy (2019)
  • At least 30% of new housing units produced annually in Halton to be affordable or assisted housing

Actions

  • Update Comprehensive Housing Strategy
  • Create new housing opportunities with emphasis on Older Adults with funding from Provincial and Federal governments
  • Prevent and respond to homelessness with Federal and Provincial funding
  • Investigate development opportunities for Regional properties
  • Support local municipalities to advance market affordable housing through use of existing planning tools including section 37 of the Planning Act, Inclusionary Zoning, Community Planning Permit System
What is your level of satisfaction with this objective:




Partner to respond to the needs of older adults

Outcomes

  • Update of Dementia Strategy (2020)
  • Pilot Program of All-Inclusive Care for the Elderly model at one Halton Community Housing Corporation site (2021) (dependent on funding from the Provincial government)

Actions

  • Implement Dementia Strategy in Long-Term Care and Community Programs
  • Modify and enhance structural environment in Long-Term Care to improve care to those with dementia
  • Explore Program of All-Inclusive Care for the Elderly models with key partners
  • Advocate to the Province for additional long-term care capacity and supportive services in Halton
What is your level of satisfaction with this objective:




Prevent illness and improve the health of residents while reducing health inequities

Outcomes

  • All programs and services in public health reviewed and adapted to reflect the modernized Ontario Public Health Standards by 2022
  • Immunization of School Pupils Act enforced fully by 2022

Actions

  • Achieve compliance with the modernized Ontario Public Health Standards while reflecting local community needs
  • Develop and implement health promotion plans related to:
    • mental health promotion
    • substance use with a focus on alcohol, non-medical cannabis, tobacco and vaping
  • Ensure compliance with the Immunization of School Pupils Act and Child Care and Early Years Act
What is your level of satisfaction with this objective:




Deliver Provincial programs to support families and individuals

Outcomes

  • Completion of the updated 5 year Early Learning and Child Care Plan (2020)
  • Completion of Halton Newcomer Strategy Strategic Plan (2020)
  • Reduced calls for paramedic response due to Community Paramedic Program

Actions

  • Update Early Learning and Child Care Plan
  • Expand and strengthen the EarlyON system (dependent on Provincial funding)
  • In partnership with the Halton Newcomer Strategy Committee execute the 2017-2020 Strategic Plan
  • Expand Community Paramedic Program
  • Increase the number of children in receipt of Ontario Works who have applied for the Canada Learning Bond
  • Review and respond to Provincial policy changes in delivery of Ontario Works and Employment Programs
What is your level of satisfaction with this objective:




Collaborate on initiatives to support the health, safety and well being of the community

Outcomes

  • Review Community Safety and Well-being Plan (2020)
  • Completion of Community Safety and Well-Being Plan indicator framework (2019)
  • 85% of Halton Region Community Investment Fund invested in Community Safety and Well-Being Plan (2022)
  • Completion of Road Safety Plan (2021)
  • Establish Food Strategy for Halton (2021)

Actions

  • Review Community Safety and Well-Being Plan in accordance with new Provincial legislation
  • Support Community Safety and Well-Being action tables to implement responses to key issues such as older adult isolation, vunerable youth, homelessness and mental health. Establish additional areas based on engagement / consultation
  • Leverage Halton Region Community Investment Fund to achieve Community Safety and Well-Being objectives
  • Develop a Food Strategy for Halton
  • Develop a Road Safety Plan
What is your level of satisfaction with this objective:




Promote emergency preparedness

Outcomes

  • Comply with Provincial Emergency Management Regulations (O.Reg. 380/04 of the Emergency Management Civil Protection Act)
  • Increased awareness of emergency preparedness by residents
  • Updated Public Health and Public Works Emergency Plans (2021)

Actions

  • Target emergency preparedness outreach and education to multi-residential building operators
  • Communicate and raise awareness of the location, function and services available at emergency evacuation centres
  • Complete annual emergency exercises
  • Update business continuity plans for all Regional programs including assessment of the impact of climate change
  • Update the Public Health and Public Works Emergency Management Plans
What is your level of satisfaction with this objective:




Environmental Sustainability and Climate Change

Objectives

Protect the agricultural areas and the natural heritage system

Outcomes

  • Number of hectares of farmland under active cultivation maintained
  • 50% of Region protected in the Natural Heritage System
  • 40% of new development in the intensification areas

Actions

  • Consider introduction of value added uses on farms and the potential for a permanent agricultural area
  • Continue to advocate for enhanced broadband service in rural areas
  • Review the Region’s greenland securement and Regional Forest programs including opportunities for enhanced coordination with Conservation Halton
  • Continue development of the Regional Waterfront parks
What is your level of satisfaction with this objective:




Reduce carbon footprint of Regional operations

Outcomes

  • 5% reduction in greenhouse gas emissions related to Regional Services
  • 5% reduction in the hydro consumption/ megalitre of wastewater treated
  • 5% reduction in the hydro consumption/ megalitre of water treated
  • 10% reduction in the hydro consumption required for Regional street lights

Actions

  • Finalize Energy Management Strategy
  • Update the Pumping Station Master Plan to reduce number of pumping stations
  • Decommission the Milton Wastewater Treatment Plant
  • Implement the advanced meter infrastructure to automate meter reading
  • Implement the advanced traffic management system to reduce idling on Regional roads
  • Construct Regional facilities, including Halton Regional Centre renovation project following energy and environmental design principles in order to achieve a healthy, high efficient and cost-saving building design
What is your level of satisfaction with this objective:




Ensure resiliency of the Region’s infrastructure

Outcomes

  • Reduction in number of system bypasses to the environment
  • Reduction in sewer backups
  • Zero frozen water services

Actions

  • Completion of the targeted downspout and weeping tile disconnect program
  • Completion of the frozen water service lowering program funding from Clean Water and Wastewater Fund
  • Continuation of the wastewater collection resiliency program to reduce risk of flooding due to climate change
  • Implement the SCADA Master Plan to reduce risks of system failures
What is your level of satisfaction with this objective:




Implement programs to maximize waste diversion in Halton

Outcomes

  • Reduced garbage produced per household
  • Achieve 60% diversion rate

Actions

  • Complete improvements to Halton Waste Management Site
  • Increase education and promotion of diversion and reuse programs
  • Improve litter containment for the Blue Box
  • Increase source separated organics through multi-residential program
  • Deliver the Solid Waste Master Plan
What is your level of satisfaction with this objective:




Effective Government

Objectives

Ensure continued financial sustainability through effective financial planning and risk management

Outcomes

  • Tax rate increases at or below the rate of inflation
  • Maintain AAA credit rating
  • Receive the Government Finance Officers Association Award for:
    • Budget and Business Plan
    • Annual Financial Report

Actions

  • Prepare Development Financing Plans which minimize the costs related to growth for existing residents
  • Update the Region’s Development Charge By-law
  • Enhance asset management plans for all corporate and Halton Community Housing Corporation assets
  • Continue to advocate to the Provincial and Federal governments related to Halton’s interests including:
    • Changes to the Development Charges Act to allow for full recovery of growth related infrastructure costs
    • Infrastructure funding commitments
    • Provincial funding formulas that reflect growth in community and demand for services
  • Implement the Enterprise Risk Management Program
What is your level of satisfaction with this objective:




Enhance public engagement and awareness of Regional programs to promote transparency and accountability

Outcomes

  • Maintain the high (90%) satisfaction rate with Regional services
  • Maintain the high (90%) satisfaction rate of customers who are overall satisfied with their call centre experience
  • Achieve Service Quality Measurement Award of Excellence (or equivalent)

Actions

  • Engage the public and stakeholders on key policy reviews including:
    • the Regional Official Plan update
    • the Comprehensive Housing Strategy update
  • Develop strategy to effectively engage with Indigenous communities
  • Implement interactive voice response and other technology to enhance the customer experience with 311/Access Halton
  • Enhance website to allow residents to personalize and improve their digital experience when accessing Regional services on-line
What is your level of satisfaction with this objective:




Foster a progressive workplace

Outcomes

  • Achieve GTA Top Employer Award (or equivalent)
  • Achieve Canada’s Top Employers for Young People Award (or equivalent)
  • Completion of Halton Regional Centre renovation project

Actions

  • Deliver the Halton Regional Centre Renovation project to create an innovative modernized secure environment that enhances collaboration and improved service delivery
  • Expand talent management programs across the organization and ensure succession plans are in place for all key positions
  • Expand training and development programs
  • Implement innovative recruiting strategies for high demand skills
  • Modernize the Corporate Policy Framework
  • Improve Regional capacity to deliver effective services to diverse populations
What is your level of satisfaction with this objective:




Transform service delivery through continuous innovation leveraging technology and data

Outcomes

  • Annual tax rate increases at or below the rate of inflation
  • Increase digital service access by residents
  • Maintain the high (90%) satisfaction rate with Regional services

Actions

  • Implement new technologies to transform service delivery including:
    • Implementation of advanced meter program
    • Implementation of advanced traffic management system
  • Increase services available to residents 24/7 through website and digital channels
  • Continued focus on streamlining business process to improve customer experience and reduce costs and risks including:
    • Enhancements to development application process
    • Scheduling system for long term care and paramedics
    • Electronic document management
  • Implement data analytics and decision support program to support evidence based policy and service delivery decision-making
What is your level of satisfaction with this objective:




 
 
 

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