Transportation Options for Older Adults

Tips for public transit

• Be a “bus buddy” if you know bus routes and help others having difficulty.
• Buy a PRESTO card (external link) and travel on multiple transit systems, including GO. Contact your local transit authority to learn more.
• All GO trains have accessibility coaches (with priority seating for wheelchairs), located in the fifth coach behind the locomotive. Board at the platform's accessibility ramp.
• SPLIT Passes (subsidized fares) are available through Halton Region for eligible older adults in Burlington, Milton, Halton Hills and Oakville.

Tips for accessible transit

• Ask about “door-to-door” or “curb-to-curb” service, so you know your pick-up and drop-off locations.
• Know how far in advance you need to book the service and if there is a cancellation fee.
• Municipal accessible transit providers may subsidize taxi costs for eligible older adults (Taxi Scrip Program).

Tips for volunteer driving pools

• Plan ahead – it takes time to apply, register and book a trip.
• Check if you qualify for the service, how far ahead you have to book your trip and find out the cost of the service.

Tips for taxi services

• Ask for a senior’s discount.
• Tell the driver you are eligible for the discount before the trip begins.
• Ask about credit and debit card service charges.
• Customary tip for the driver is 10-20% of the fare.

Tips for bus services

Bring a wheeled shopping bag (bundle buggy) to carry your own groceries.

Tips for delivery services

• Register for the delivery service ahead of time, before you need the products.
• Place your order by phone, fax, email or online.
• Check for a minimum order requirement (often $40 to $45).
• Check for a delivery fee.
• Ask if you can pay online or at the door using debit or credit cards.
• Some community support and private agencies will shop for you or arrange for someone to assist you with shopping.