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Performance Measures

 

Halton Region participates in performance measurement and reporting initiatives to collect data and information to help continuously improve the way we deliver services to our residents.

Why do we measure performance?

Halton Region is committed to achieving and highlighting performance excellence in public service to:

  •    Provide information to support Council and staff to make informed decisions
  •    Enhance and improve service delivery
  •    Foster a culture of service excellence
  •    Communicate the Region’s performance

Some of the Region’s performance measurement and reporting tools include:

Municipal Benchmarking Network Canada (MBNC)

Thumbnail image of the cover of 2017 MBNCanada Performance Measurement ReportHalton Region participates in the Municipal Benchmarking Network Canada (MBNC), a partnership between Canadian municipalities using data, ideas, solutions and strategies to continuously improve service delivery to our communities.

MBNC has 16 participating municipalities across 6 provinces reporting 670 measures across 37 service areas.

 

16

municipalities

6

provinces

670

measures

37

service areas

Halton Region reports on 177 measures across various service areas. Learn more: 2017 MBNCanada Performance Measurement Report .

Bruzzese Minshull & Associates (BMA) Management Consulting Inc.

Thumbnail image of the cover of 2018 BMA Municipal Study ReportBruzzese Minshull & Associates (BMA) Management Consulting Inc. conducts and prepares an annual municipal comparative study. The study represents over 100 municipalities, including Halton, representing approximately 85% of the Ontario population.

The study includes statistics related to population growth, tax rates and assessment, development charges and other selected indicators.

By participating in the study, the Region can improve the ability to monitor trends in these areas. This allows for ongoing evaluation of the Region’s financial health and its position relative to surrounding municipalities.

Learn more: 2018 BMA Municipal Study Report

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