COVID-19 Vaccination Clinics

1. Select the View/confirm your appointment button above. This will open the Vaccine View/Reschedule/Cancel Appointment tool.
2. Enter either:
   1. the 7-digit confirmation number you received when booking your appointment and your date of birth; or
   2. your date of birth, last name and postal code.
3. Select the Next button. This will display the details of your active appointments, such as location, date, time and confirmation numbers.

To reschedule an appointment online, you will require the email address that you used when you first booked your appointments. If you did not provide an email address at that time, please call 311 and someone will assist you.

1. Select the Reschedule your appointment button above. This will open the Vaccine Appointment View/Reschedule/Cancel tool.
2. Enter either:
   1. the 7-digit confirmation number you received when booking your appointment and your date of birth; or
   2. your date of birth, last name and postal code.
3. Select the Next button. This will display the details of your active appointments, such as location, date, time and confirmation numbers.
4. Scroll down to the Reschedule or cancel your appointments section, and click the Send me an invitation to reschedule or cancel my appointments button. This will send an email to the email address originally used to book your appointments. If you did not provide an email to schedule your appointments, please call 311 and provide an email to include with your appointment.
5. Go to the email mailbox originally used to book the appointments. You should have received a message from Halton Region Public Health.
6. Select the Manage my appointments button in the email. This will open the Manage Appointments screen giving you the option to select a new appointment date and time.
7. Select the Reschedule Now button. Your new appointment is now booked and your previous appointment will be cancelled. Note: Your new appointment will not be booked until you select a new appointment date and time and click on the Reschedule Now button.
8. You will receive an email confirming your new appointments.

Please note: Your existing appointment will not be cancelled until you select a new appointment location, date and time and then select the Finish button.

To cancel an appointment online, you will require the email address that you used when you first booked your appointments. If you did not provide an email address at that time, please call 311 and someone will assist you.

1. Select the Cancel your appointment button above. This will open the Vaccine Appointment View/Reschedule/Cancel tool.
2. Enter either:
   1. the 7-digit confirmation number you received when booking your appointment and your date of birth; or
   2. your date of birth, last name and postal code.
3. Select the Next button. This will display the details of your active appointments, such as location, date, time and confirmation numbers.
4. Scroll down to the Reschedule or cancel your appointments section, and click the Send me an invitation to reschedule or cancel my appointments button. This will send an email to the email address originally used to book your appointments. If you did not provide an email to schedule your appointments, please call 311 and provide an email to include with your appointment.
5. Go to the email mailbox originally used to book the appointments. You should have received a message from Halton Region Public Health.
6. Select the Manage my appointments button. This will open the Manage Appointments screen giving you the option to cancel your appointments.
7. At the bottom of the screen, select the Cancel button.
8. Enter your reason for cancellation.
9. When ready to cancel, click Yes, I want to cancel button. This completes the cancellation process.
10. You will receive an email confirming that you cancelled your appointment.